Cancellations and refunds

Last updated 26 October 2026

Cancelling a meal

Message us on WhatsApp before 6 pm the day before the meal is due and we refund it in full. After that the food is being cooked for you, so we cannot cancel it.

If something is wrong

Message us the same day with a photo. If a dish is missing, wrong or not right, we replace it or refund it, whichever you prefer.

If we cancel

If we cannot cook or deliver an order, we tell you as soon as we know and refund it in full.

Catering

Cancellation terms for an event, including any advance, are agreed in writing with its quote.

How refunds are paid

Refunds go back to the card, UPI account or wallet you paid with, through Razorpay. Banks usually show them within 5 to 7 working days.

Questions

Message us on WhatsApp at +91 82874 74603.